OIL REFINERIES CONTEXT AND PERFORMANCE MANAGEMENT

• Course Objectives
• Performance Management and Oil Refinery Economics
• The Need for High Frequency Performance Management Systems
• Performance Domains and Information Sources
• Performance Management as part of the Factory 4.0 Initiative
• Prerequisites to Effective Performance Management Expected Benefits
• Typology of Performance Indicators
• KPIs Design Parameters
• Targets and Tolerances
• Overview of HSE and Maintenance KPIs Review of Operations KPIs (1/2)

IMPLEMENTATION

• Review of Operations KPIs (2/2)
• Gross and Net Margins Computations
• Variance Root Causes Analysis
• Economics in the Control Room
• Monthly Backcasting
• Reporting
• Performance Metrics Publication Techniques: Dashboards, Scorecards
• Reengineering of Business Processes, Organisational Impact
• Corporate Culture and Change Management, KPIs Ownership
• Software Tools, Impact of Factory 4.0 Initiative
• Projects Feedback, Lessons Learned

CONCLUSION

The future of Performance Management and Decisions Support Systems.

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